Remote Technical Services (Mechanical and RIP)
Graphtech Group Corp has trained professionals that can assist clients over the phone or by email. Once you have purchased your remote service, one of our Service Engineers will contact you within one hour (during business hours only). Remote Service is billed hourly. Each additional hour will billed accordingly (One Hour= $100.00).
Mechanical Services- Have someone capable of taking detailed instructions. Screw drivers and Metric Allen set must be available before your dedicated Service Engineer makes contact.
RIP Services- Download Teamviewer from the internet (free download). Launch Teamviewer and have your ID and Password available before your dedicated Service Engineer makes contact.